Check your mobile for emergency alerts
Check now to see if your phone is able to receive Emergency Mobile Alerts.
The use of Emergency Mobile Alerts to warn people if their lives, property or health are at serious risk will be officially launched on Sunday, 12 November.
The new system uses cell broadcast technology to send messages to enabled mobile phones.
Emergency Mobile Alerts is another way of transmitting messages about emergencies sent by authorised emergency agencies via the use of mobile phone, to targeted areas affected by serious hazards.
People do not need to sign up or subscribe to a service to receive alerts, or download an app, alerts will be sent to every enabled phone in the area during the broadcast period. However, you must check that your mobile phone is on, capable and inside a targeted area in order to receive Emergency Mobile Alerts.
We encourage our Pacific communities to check to see if your phones are able to receive Emergency Mobile Alerts. You can do this by using the following resource to see if your cell phone is on the supported list here, and this resource also provides information on what to do if your cell phone is not on the supported list.
The implementation of this new nationwide emergency alert channel is led by the Ministry of Civil Defence & Emergency Management (MCDEM), supported by Fire and Emergency New Zealand, New Zealand Police, Ministry for Primary Industries, Ministry of Health and Civil Defence Emergency Management (CDEM) Groups. Only these authorised agencies are able to send emergency alerts.
A live nationwide test will be held on 26 November 2017.